In short: cancellation charges depend on how close to departure you cancel, and if your Saudi visa is refused we refund everything except non-refundable visa fees.
Cancellation charges
| Notice before departure | Charge |
|---|---|
| More than 8 weeks | Deposit only |
| 8 to 4 weeks | 50% of the package price |
| Less than 4 weeks | 100% of the package price |
If your visa is refused
We refund all payments except government visa fees and any insurance premium already paid.
Hajj bookings
Refunds for Hajj packages booked through Nusuk follow the Nusuk refund policy, which we explain before you pay.
How to cancel
Email [email protected] from the address on your booking. Refunds are paid within 14 days to the original payment method.